Client Reviews

Based on 51 reviews
Brian M.
Total Restore did an amazing job creating a fresh and open living/kitchen space for us. I love how well the area flows and how natural it looks-as if house originally built like this! Appreciated the flexibility and transparency of the TR team as well!!!
Misael - Lito C.
Thank you, Total Restore, for a job well done! Our bathroom remodel came out better than expected. They had excellent communication, project management and came in on budget. We will be calling them in the future if we have any more remodeling needs.
Claudine D.
Total Restore is TOP NOTCH for construction! Their professionalism is unmatched! Always responsive in a timely manner, detail oriented and offers exceptional service. The customer is always first and foremost and that is hard to find these days.
Manon N.
HIGHLY recommend using Total Restore for any home renovation. They recently completed a mudroom for us and relocated our laundry upstairs. Fantastic communication throughout the entire project, always timely, cleaned up thoroughly throughout the day and after each day, and total perfectionists. We will definitely be using them again. A HUGE thank you to Martin and his crew, Xjulio, and Andreas.
Mrunal M.
We are happy with the bathroom renovation that Total Restore completed for us! (They no longer use New Stone Age but if it comes across your project do not use New Stone Age!!) Andreas was great! Always available and happy to listen and find what we wanted!
Carrie W.
We had a great experience finishing our basement with Total Restore. After our initial conversation, they were quick to come to our house and create a plan for us. The app they use to update you and communicate is really user friendly. Any time we had any questions, they got back to us right away! They started our project in a timely manner and we could not be happier with the finished product. I would highly recommend them for any projects!
Stephany D.
Total Restore recently completed a remodel of our unfinished basement. They were extremely respectful and professional while working inside our house and completed the project in a timely manner above and beyond our expectations. We will reach out to them for any future work and would highly recommend them to others.
Michael K.
Total restore did a great job with our basement remodel! Xhuljo was very responsive and professional as our project manager, responding to questions and challenges as they came up. We will definitely be using them again for future projects down the road.
Annie M.
We had the best experience with Total Restore! We had new quartz countertops installed as well as backsplash, and the entire process was so easy. Our new kitchen is so beautiful! The team is very professional and quick to respond and answer questions, and the people who came to our home to do the installations were so kind and friendly. The stone and tile vendors that Total Restore uses are also great to work with, they have lots of options and are very helpful and professional as well! I especially liked the Buildertrend portal TR uses, it is so easy to log in and access all contact info, messages, product selections, and photos. Payments are also super easy! Overall, I would definitely use Total Restore again in the future and would highly recommend them to anyone looking to update/remodel their home!
Susan R.
Everyone we dealt with were amazing. Any issues that came up were addressed immediately. They gave me my dream kitchen!!! I love our new space.
Justine B.
We used Total Restore for the following:- Luxury Vinyl Floor install throughout first floor and stairs- Two new door installations- New casings around our windows- Mud closet build- Removal of wallWe were very pleased with the overall work! Total Restore's team was attentive and responsive throughout the entire process. They never hesitated to jump on a call to review options and answer questions. They were timely in responding, which is not always the case for this industry! They provided thoughtful options to align with our budget and wants for this remodel. The crew from demo to install were pros and experts in their respective areas of work! We couldn't be happier with the end result and hope to use them again in the future!
Shannon H.
This is my second time using total restore for a remodel in my home. They did a fantastic job and the bathroom looks beautiful. It was a great experience working with them and the craftsmanship is fantastic. Great communication and very responsive to my changes. I had the same crew who worked on my first remodel, which made me feel great. Thank you specifically Enea, Andrea and Ilir who made this remodel so enjoyable.
Diane J.
Xhuljo, Marten, Andreas were prompt, professional and respectful. This was a project with many twists and turns finding many issues that transpired over course of at least 70 years. Outcome is phenomenal!
Eric Y.
Total Restore handled my kitchen remodel in a timely, professional manner. They provide great value for the quality of work that they preform. James and Paul were very friendly, proficient, and did absolutely incredible work. Xhuljo was very easy to work with, timely with scheduling issues, and was responsive to all communications. My kitchen turned out beautifully, and I would definitely use Total Restore for my next major home renovation.
Kathleen B.
We can't say enough about how rewarding our experience was working with the team from Total Restore. We have a tricky situation, living in 140+ year old carriage house -- nothing is easy. They were able to figure out all the necessary work-arounds and did their integration of 3 kinds of tile and stone work beautifully. We couldn't be happier and recommend them whole-heartedly!
Robert M.
TR guys were helpful with the planning of the project. They were flexible with our schedule and communicated well. We are very happy with our bath remodel.
Kellie O.
I was referred to Total Restore by the neighbor that my daughter nannies for. She had mentioned to the neighbor that we needed some work done at our home. The neighbor lady recommended Total Restore. Total Restore had put a bathroom in her basement as well as a bar. She was so impressed with their professionalism, fair pricing, quality of work and cleanliness.I called and talked to Enau. Told him what jobs I needed done. He graciously said that that was not what type of work they usually do. Yet he still tried to help me. He asked the crew at their morning meeting the next day, if they knew of someone to help me. They did not.Enau emailed me the next day with the answer. He was so professional with his correspondence. His concern was evident. I was pleasantly surprised.Even though I did not use Total Restore, I truly feel they were very professional, genuine , and caring.I have since found a handyman to help me with my projects. I am so grateful that Enau was straight up with me. It is a great feeling to know caring companies like this one still exist. If In the future I have a larger home project I will definitely call Total Restore to do the work.
Meryl U.
Wow! If you’re looking for a reliable, responsive, professional contractor then look no further! We hired Total Restore to do a complete kitchen renovation for us. They took our kitchen down to the studs and made my vision come to life, and I am in love! And it only took them about a month and a half to complete the entire project. I was so impressed with their professionalism and quality of work that the team produced. From the time the team came out to give me a quote through when my project started the communication was seamless. Enea did a fabulous job walking me through what was needed from me and next steps. Anytime I had an answer or needed something my email or call was responded too quickly and clearly. That’s not the case with most contractors. The team on-site during the project was also so courteous and worked their tails off, producing quality work. If you’re contemplating hiring these guys, do yourself a favor and just go for it! So extremely happy with hiring them. In fact, we plan to have them back to complete additional work on our home.
Ananeya A.
Total Restore did an amazing job in renovating one of our two unit properties. Throughout the process, Total Restore stayed in communication and provide the right level of transparency I need to ensure we were making quality progress on the renovation. Xhuljo was my primary contact throughout the renovation and was an absolute life saver! His customer service is exceptional! I am grateful to have meet Xhuljo and team and look forward to partnering with Total Restore on our next project.
Ashley F.
Total Restore is a great company if you're seeking contractors with experience and the ability to deliver exceptional work. Our project manager Martin went above and beyond my expectations. The team is always on-time, reliable, and focused on detail regardless of the type of project. I certainly would recommend them to other and would use them again for other home projects.
Joyce K.
Working with Total Restore was a complete pleasure. They were great at communicating things, helping solve unexpected issues and always on time. The work quality exceeded my expectations and I so happy I found them. I will be working with them again for more remodeling in my home and share their info with all of my friends and colleagues. Total Restore also respected my home and their presence here while the work was being completed was great and not bothersome at all. Thank you for a great job!!!
Kenneth P.
Total Restore did a remodel of my basement floor. The whole time I dealt with them they were professional and did what we agreed to have done. The crew that did the job were excellent.
David F.
I can’t say enough amazing things about Total Restore! They really became part of our family- we went with them versus the other companies we got estimates for because I trusted them. They were incredibly professional and allowed me to design the bar, bathroom and bedroom while providing excellent input along the way. They showed up when they said they would and were so incredible to work with!! Again, can’t say enough great things about them!! Thank you Total Restore for bringing our vision to reality!!!
Kim Y.
Total Restore remodeled our bathroom and did a beautiful job. They were very professional and kept us updated to each phase of the project. We LOVE our new bathroom. They were available to do the work as soon as my materials were chosen. We didn't have to wait 3-6 months for them to do the work and they were finished in just over a week! They were very clean, too. Thank you, Total Restore!
Mina C.
The Total Restore team was wonderful! I felt like I was working with family. They responded to me promptly, addressed all my concerns, and touched base with me frequently. They were honest, thorough, and flexible. All around great team and I intend to work them for future needs.
David G.
Very easy to work. Responsive. Prompt. And follow directions very well. Would recommend to anyone.
wayne U.
Very good communication. Excellent completion of work. Professional crew. Courteous and clean. Highly recommended.
Alec J.
I waited a bit to settle in and get a feel for my new room. The remodel of my basement was very well done. It is like walking into a completely different house.Enea and his crew were very good to work with. Detailed plans, timely responses, flexible schedules. The price was very reasonable, and their resolution of my water problem was immediate.The quality of the finish was great. I plan to keep them in mind if I ever remodel another room in my house.
Sam and Haley M.
We had Total Restore remodel our basement and they did an excellent job. Not only was the price very competitive, but the craftsmanship was top notch. They walked us through what they were going to be doing and how they were going to do it and engaged us when they ran into unforeseen circumstances (of which they always offered great solutions). Without a doubt, I would recommend their services and will be looking to use them again for our next project as well!
Rachael W.
Total Restore was very professional! On time, clean and did the job in a timely manner. I would highly recommend them for any job you need done.Rachael
Gina G.
josh W.
I am in the customer service industry and deal with many business on a weekly basis. Total Restore is the best that I have ever dealt with by far. Enea, Martin, and Manny were incredibly helpful throughout the process of my project. They were patient, professional, and honest. They also respond to your calls or emails within 24 hours which seem to be a struggle for most contractors. They would be my go to for any work like this. Don't bother going anywhere else. Total Restore is the best.
Boo-Li A.
I would highly recommend Total Restore for any water damage repair projects. We found traces of water damage in our bathroom wall and contacted Total Restore after a Google search. Their business team is professional and responsive and patiently explained the process while providing an estimate during the first visit. Their project team is quick and knowledgeable. Our drywall looks like new after the repair.
Diane W.
Total restore came to my rescue. They are very trustworthy, honest, and very skilled. They transformed my flooded basement beautifully and did everything possible to save me money. I have already recommended them to many friends and family.
Wes Hyland (Wesdog / Wild W.
From the first call, they did everything outstanding, they cleaned up the water damage then did our new floors and baseboards you can't find better workers, they get the job done super fast.The crew was outstanding, Enea and Martin are great to work with,, always taking the time to go over what they did and explaining everything. They are a great company that really cares about what they do. When you need any work done, forget the rest, this company is the best you can ask for.Prices were outstanding, they tell you up front what the cost is and it doesn't change, if you want it done right and done with pride and quality, you should give this place a call today!They go the extra mile to give you the perfect job, we are so happy with the work they did, thank you Total Restore for being more then just a company. You have a customer for life!Wes Hyland
Rob F.
These guys tic all the boxes. Very professional. I highly recommend them. In today's society good contractors are hard to find. I have used them on multiple projects and will continue to use them going forward.
Mari D.
Eileen H.
I was very pleased with your work.and would recommend you to anyone.
Dan K.
Enea and his team were very professional and responsive and when you're dealing with a n insurance claim that is exactly what you need. I'd definitely recommend Total Restore.
Carrie B.
John W.
john J.
Enea and the group are total professionals. I had a wonderful experience with Total Restore making timely and quality repairs after a car drove into a small commercial building I own. They worked very well with my tenants, responded almost immediately to all my text and emails, always gave direct and honest answers and their pricing is very fair. Five stars all the way!!!
Dianne B.
This is a great company! From no pressure sales with Enea, to a very professional and experienced work team. You can't find anyone better! Martin and his team tackled my basement mold issue and I soon discovered that they were so polite, caring and a hard working group.All of them worked together so well and efficiently and kept me informed during every step of the project. They were all very punctual, thorough and neat and they never hesitated to answer my many questions as the project progressed. Within a matter of days they proved to me that they definitely know what they are doing! I really enjoyed having them work for me and would do so again in a heartbeat! It's been a real pleasure doing business with this company from start to finish, with quality work at a reasonable cost, flexibility and constant updates, I highly recommend them to others!
Smith C.
I called Total Restore to get help repairing a possible water damage issue in an area of our dining room. The Total Restore Team was fantastic from start to finish in wasn't exactly a clear cut issue at the start. Communication was fast, responsive, and very professional. They were out within a couple of days to take a look and provide an estimate. They walked me through some options and possibilities once taking a look. Once the work started (which was very quickly) they kept me informed every step of the way, kept the area blocked off and clean as possible. They took care of the leak, cleaned everything up in the wall, and the area looks good as new, matching the rest of the room. Honestly, one of the best home service/repair experiences I've had. Will contact them again for future needs.
j S.
Extremely professional, responsive and very cost competitive. Quite refreshing and a great experience. Total Restore will be our "go to" for future projects! Thanks Guys......
Sue K.
This company is amazing. They are prompt , clean , polite and do excellent work. They are reliable and quick to get the job done. They care about the work they do and while they are working they protect the other areas of the home. I would highly recommend them for any home restoration you need.
Shannon H
Total restore did a great job with our bathroom addition and laundry room remodel. Their process could be better streamlined and from my understanding they are currently working on that. Any communication I had with them on the phone or in person was always professional and they ALWAYS responded to my questions or concerns Our project manager Leslie was professional, easy to get a hold of and was always responsive to our question and or our needs. The guys who completed the remodel Martin and Ilir and Kyle the electrician showed up and demonstrated great craftsmanship and professionalism. They were truly a joy to work with. I am currently on the schedule to have my main bathroom remodeled with them this spring. They did an absolutely great job you will not be disappointed if you chose them.
Jeffrey R.
Somewhat difficult to communicate with. Everything is done on-line. Selection process of all items for installation falls onto the home owner with little direction from Total Restore. Be prepared to do your own homework, pricing and shopping. Overall satisfied with outcome of remodel.